My wife and I would highly recommend HJC if you are selling in the Thames Ditton area. Alex and his team were excellent throughout the whole process, providing sensible advice and guidance through the sales process. Unlike some companies the viewings were always attended by one of the team, not by temps who didn't know the house! Unfortunately the sale took a long time to go through, no reflection on HJC, but throughout Alex kept in contact providing regular updates on progress and going above and beyond chasing up and down the chain to keep things moving in the right direction. We could not have been happier with the service we got from HJC.
Anthony (Vendor) 18/11/2024
Great service for managing the letting of our property. Really professional, extremely responsive to calls and emails. Manage any issues independently and proactively whilst keeping us in the loop so we can be confident it’s being well managed without having to cause us stress but we know what is happening.
Selena (Landlord) 02/10/2024
HJC recently sold our townhouse in the St James Park estate. Suzanne and her team are exceptionally knowledgeable about the estate (and Surbiton in general) and found us a buyer very quickly. HJC acted highly professionally throughout and when our chain looked as though it may be stalling Suzanne went the extra mile, contacting various solicitors involved in the chain, and was a huge help in getting the sale completed. We highly recommend them!
David and Louise (Vendor) 24/07/2024
We recently purchased our house through HJC and were really impressed by not only their professionalism and responsiveness, but also their affable and personal approach in properly understanding, catering to, and looking after us as customers. Would recommend, thank you Alex and Karen!
Lucinda (Buyer) 16/07/2024
Karen was patient and diligent, her communication was pitched just right. We bought our dream home from HJC! Thanks to Alex as well for his professionalism throughout the legal process!
Keri (Buyer) 02/07/2024
Excellent service from the staff at HJC Thames Ditton. They impressed with their research into our property and similar ones before coming to discuss putting the property on the market at an optimum time. Very approachable. Good listeners and good negotiators.
Sophie (Vendor) 02/05/2024
We are extremely pleased we chose HJC to market our property. We were provided with fantastic support and guidance throughout the process and Suzanne and team from Surbiton were always there to help us through with patience, good humour, care and attention. I would highly recommend them to anyone. Thank you to all the team who were involved in helping us sell our house, your hard work is very much appreciated. I would recommend HJC to everybody and if I need to use them again I would easily do that even if I have to sell a property which is not in their area.
Prashant (Vendor) 09/04/2024
We would like to thank Alex, Tuesday and Melanie the HJC Thames Ditton team for the professional and friendly service during the sale of our house.
Being kept informed with regular progress updates, advice and Alex’s willingness to go the extra mile throughout the whole process was key to keeping things moving and avoiding real and potential problems.
MS (Vendor) 20/02/2024
HJC in Surbiton is the best estate agent I have ever dealt with. The sale of my parent’s house was an emotional and stressful time but Suzanne handled it all extremely sensitively. She and Nicky were always there to answer questions and come up with the right solution to any problem. Their input was certainly above and beyond what could normally be expected.
Sarah (Vendor) 23/11/2023
Suzanne, Nicky and the dream team were great for us moving into Surbiton, we did our fair share of visits to potential homes, but when we finally landed on the one we moved into, they were super supportive to get the deal done. Negotiating between both buyer and sellers to iron out the bumps. We were really pleased with the service, more so than any of the other agent we dealt with locally. We are embedded in our wonderful new home so many thanks to all at HJC to get our completion over the line. We would highly recommend !
Ian (Buyer) 20/11/2023
We were immediately impressed by Suzanne when she came to value our property. Her professionalism and local knowledge really stood out and we especially liked the idea that all viewings would be carried out by experienced members of the sales team who knew our property well. Suzanne was always at the end of the phone to deal with any queries. She also worked hard to piece the chain back together when one part of it broke down. We had total trust in her advice and were grateful to the whole team for bringing about the completion of our sale as smoothly as possible. We highly recommend HJC
Lisa (Vendor) 17/11/2023
HJC provides professional, high-calibre service. They've responded to every message I've sent in a timely manner. They have a superb knowledge of their market and their specific properties. Manique particularly has provided consistently excellent customer service. I would recommend HJC to all of my family and friends.
Don (Tenant) 29/10/2023
As I hoped it was a a joy to purchase a flat with the support of the team at HJC. Even with such a tricky process and some little surprises the level of service provided was exceptional. I had initially been in contact with Suzanne many moons ago when originally attempting to buy a studio flat and more recently when reluctantly selling a house. And, after issues trying to buy flats with other agents it felt like the stars had aligned when the perfect flat came up listed on Zoopla with HJC. I have always valued the teams local knowledge over any other agents, properties are fairly priced and there are no pushy sales tactics even though they were representing the seller it always felt like they were willing to listen and try and support with any potential pitfalls which had been a huge issue with other agents leading to the sales falling through. I was offered great recommendations for local services including conveyancing and even on completion I was offered advice on locksmiths etc. Buying or selling I wouldn't use anyone else.
Martin (Buyer) 03/10/2023
Really positive experience. Alex and Tuesday were very responsive and ensured a smooth move. Thanks for all the help.
David (Buyer) 18/09/2023
I cannot recommend the Surbiton HJC team highly enough! Having lived in my house for 41 years and recently lost my husband, I had been dreading the whole selling process. However, with their friendly professionalism, help, guidance and above all patience, the sale went smoothly. For that, I thank Suzanne and her whole team!
Christine (Vendor) 07/09/2023
Fantastic 5 star service from HJC Surbiton, the whole team went above and beyond to help us through the sale of our property. The service we received was personal and at all times professional, friendly and supportive. Their guidance on price, marketing strategy and next steps was always spot on and very much a two way conversation. They were also excellent liaisons with other estate agents and solicitors up and down the chain, making what could have been very complicated, much more straight forward. We cannot fault their unwavering effort and personal approach to our sale. We highly recommend HJC Surbiton and are grateful for all they have done for us.
Claire (Vendor) 31/08/2023
I would look no further if you want to sell your house in Thames Ditton. The whole selling process was made as painless as possible thanks to Alex, Tuesday and Melanie. The pricing was accurate, advice sound and there was always a cheerful response regardless. They were a pleasure to deal with from start to completion.
Tony (Vendor) 04/07/2023
I'd have no hesitation in recommending HJC to handle your house sale. They were exceptionally good at keeping us up to date with how the process was going and pro-actively chasing if there were any delays. The best Estate Agents I have used to date. Many thanks to Alex, Tuesday and the rest of the team.
Michael (Vendor) 17/04/2023
I have now used HJC Surbiton for the sale / purchase of my property on 3 occasions. My overall impression of the sales team (headed up by Suzanne Morgan) is that they are knowledgeable of the local area, experienced and very importantly - trustworthy. I also found them to be extremely professional, courteous and responsive. My thanks to Suzanne, Nicky and Karen for all of your help, and your hard work in negotiating and then pushing through the recent transaction.
Vendor / Buyer 12/04/2023
